Archive for the ‘ Web ’ Category

More ‘WHISKAS Pledge News….’

Since winning three prestigious awards for our Australian WHISKAS Pledge campaign, BD Network has now been selected as a finalist for two more internationally recognised awards: The New York Festival International Advertising Awards where BD Network is the only finalist entry for Australia and the Festival of Media Awards taking place in Switzerland. All fingers and paws crossed!

The core objective of the WHISKAS Pledge campaign was to reinstate WHISKAS as the choice of Australia’s cats. We established that cats have always been the poor relation to dogs, and that their owners did not share the same social traits as dog owners did (i.e. walking). They were largely anonymous, but hugely active online.

Our campaign idea was simple. Allow owners to ‘Pledge’ their love for WHISKAS on their cat’s behalf. Cat owners were incentivised to join the WHISKAS Pledge website with 2 free ‘Oh So’ pouches and the opportunity for cat fame. If cat owners shared ‘how you know your cat loves WHISKAS’ they had the chance to win $10,000 and get their cat featured on pack.

We created and delivered all aspects of the campaign: TV, radio, press, outdoor, experiential, CRM, website IA/ redesign, online advertising, social media and retail activation.

This isn’t the only example of our award winning work this year. Our ‘Gimme Credit – Every Pack Gets 50p’ campaign won the Global Mobile Marketing ‘Best Use of Mobile Marketing in a promotion Europe, Middle East and Africa’ accolade as well as three ISP awards.

It has to be….BD Network

BD Network is appointed by Heinz

Heinz, has appointed BD Network as the below the line agency for its beans, sauces and soup brands.
BD Network will work closely with Abbott Mead Vickers BBDO and Vizeum to develop integrated marketing campaigns.

The Digital Nativity

Portuguese agency Excentric get 3m hits without really offending anyone. Nativity told through social media.

youtube.com/v/GkHNNPM7pJA


WE LOVE OUR AVATARS

PICS

Avatar: ‘A manifestation or appearance of a Hindu deity’.

But to most of us apart from the film with blue people in it – it simply means a representation of the user. And it’s not just for people on Second Life who effortlessly flits between a bus driver by day and cross-dressing Ninja by night.

Surely Avatars are not a new thing; the Egyptians, Romans, Greeks, Incas, Hindus, Seiks, Buddhists all love them – but today we can be who we like on a daily basis. Walter Mitty on acid.

First coined in 1985 for a Lucas Film role playing game, the Avatar is becoming more and more prevalent in our everyday life. Made popular by online forums and social sites but made mass market by Nintendo. What’s so great about creating a Mii is that it has limitations – getting a likeness within the blocky graphics and limited nose palette is a rare art. I myself have created a whole army of serial killers – a hobby that simply grew from wanting to see Peter Sutcliffe throw the Hammer at the Olympics.

Alter online egos have been going since the rise of social web usage – ebay, Twitter, skype and 1000’s of other blogs have made usernames the norm. So just as Archie Leach became Cary Grant, Little Pete can by Big Boy Bryan. Every username has a story somewhere: from the unimaginative, the literal, fantasy and the tendency to place 69 on the end of anything that is already taken. This indeed was the online world’s answer to CB radio. Robber Ducky.

Emoticons, the clip art of the Avatar world – annoying as they are became popular because they softened text communications and attempted to legitimize the reason why you both can’t be bothered to pick up the phone and speak to each other. ;-) indeed.

But the biggest leap for the humble Avatar has been its evolution from graphical to the photographical. We all know the serial profile changers on Facebook. Some obvious, some cryptic and some just disturbing. Lookalikes, you as a child, you through your children, your dog, your cat, places you are synonymous with, meals you just had, having a good time when others weren’t, proof you used to have hair, were cool, thin. Apparently the no1 one pastime on Facebook is looking at other people’s pictures (usually our ex’s). Legitimate voyeurism or good old fashioned stalking? Smugness, pride, envy all playing a big role on channel news feed. Facebook is the blue narcissus.

Just like the fine divide between work and social life, Avatars take on different appearances – black and white staged shots for LinkedIn, cryptic/fun for foursquare, the egg for Twitter (waiting to be hatched), arty for Flickr… Avatars have opened up the world of bad Photoshop, creative filters, saturated Hipstamatic shots and the art of cropping. Let’s face it we all look a little more interesting close-up and abstract.

Offices on Friday afternoons can now communicate socially entirely via pictures. Ours has been doing it for years, where everyday email requests are grossly misinterpreted through pictures to comic effect. Never before have homonyms and homophones been so appreciated.

In any one day how many faces, user names, passwords and pictures to we trade? More costume changes than Kylie.

What’s the real value of social media & online consumer approval?

Does tweeting and ‘liking’ their favourite brands mean more for users than the added Kudos of associating with that brand, is there a two – way transaction?

A great example of users getting something back for their efforts, and one has been doing the rounds on the blogosphere is the UNIQLO UK website campaign -

UNIQLO

“The idea is simple; whilst the Uniqlo site is down, site visitors see a holding page where they can set the price for 10 Uniqlo items that will go on sale on the new website. Users get to set the price by simply tweeting their favorite item – the more people who tweet, the lower the price (more than halving the initial price).” 1

An added layer of smart thinking to this idea is that it relies on the participation of multiple users, allowing individuals to be part of a like minded group via the perfect setting of social media, and benefiting those participating with kudos, peer group approval & real world value. This social form of e-commerce is the model of Groupon – where group activity results in discount offers.

More exciting for users is when ‘Likes’ and “Tweets’ become a form of social currency exchangeable for real world items. This is important as liking a brand on Facebook provides that brand -

“… with demographic information about the individual, it also provides them with access to that individual’s social graph, including the ability to present ads that may include a reference that the friend who clicked “Like” endorses the product.”2

Users are providing brands with a valuable commodity in the form of useful data. As such they are in the position to demand more from brands before showering them with Tweets and Likes.

A good example of real world value is that of Burger King Norway, which turned Facebook approval into credit redeemable instore.

BK

“… inviting burger lovers to pay for its new Hot Salsa burger the old-fashioned way (18 Kroner, or about $2.94) or with the new currency of the Digital Age: 10 Facebook “likes.” ” 3

These examples demonstrate that creative ideas can make the big brand quest for garnering ‘likes’ & ‘Tweets’, a reactive proposition rather than the passive act of simply bagging more brand ‘followers’ and feeding them a few news or video snippets. This mass approval can instead be used to drive a distinct & interesting campaign thought.

However promotions aren’t the only valuable currency, content is still king, if that content is of a quality that users will actively seek to repost. A recent report indicated that by using the Facebook ‘Like’ API within blogs, referral Traffic back to these same Blogs was up by 50% 4

To give an example of a poor exchange it’s worth looking at the Red Bull Facebook page.

Redbull

Red Bull is a successful brand and as such has its own social gravitas, maybe a reason in itself for users to interact … however the current ‘like’ promotion though employing playful visuals with a clear directive … is not obvious in terms of what the user may get in exchange, i.e. why should I click “like”?

As far as I can tell upon clicking ‘like’ there is no obvious change in the content provided within the Red Bull Facebook channel.

In summary the impetus to advocate a brand must be generated with not only clear visual messaging but also with a real value exchange in the form of promotions or top class content. To simply ask a user to like or tweet for a brand for its own sake, is biased in favour of the brand and a poor deal for the user, which at the end of the day isn’t what social media is about.

http://socialcommercetoday.com/uniqlos-under-construction-social-commerce-campaignscreenshots/
2 http://www.rockcheetah.com/blog/polls/facebook-like-button-click-website-access-evil/
3 http://www.burgerbusiness.com/?p=4739 VIA http://makethelogobigger.blogspot.com/2010/05/burger-kings-facebook-now-takes-cash.html
4 http://mashable.com/2010/06/13/facebook-like-increases-blog-referral-traffic/

“There’s an App for that” – The tag line that changed the digital landscape

Not too long ago, it was looking quite plausible that the browser would become the one and only hub of our digital lives. Rather than using a number of different applications, everything would be available within the same interface. The browser would become your one stop shop.

The mobile world changed all this. The web isn’t optimised for smaller screens, and the demand for user-focused, clean and easily navigated portals increased at the same rate as smartphone users. Apple soon realised this and revolutionised the way we use the Internet completely, by offering specific apps for different tasks instead of asking users to go out and find what they were looking for using the browser.

The digital world has finally been fully integrated into our daily lives, and we are no longer willing to change the way we do things to fit with new technology. This means that we are no longer spending our time on the web; we integrate the Internet into everything we do. Most of the functionalities within the different apps have been around for a while on the web, but we’re now finding a reason for using it. “Because it’s there” isn’t really good enough anymore.

Another problem that has faced companies is that users haven’t been willing to pay for content or services online. The philosophy behind the Internet has been that information, and therefore everything on the web, is free. When the audience matured this shifted slightly, and they are now willing to pay a premium for the convenience of not having to look through masses of content to find something that fulfils their needs.  It also seems that when the content comes packaged into an app, we’re more than willing to give away a few quid for the pleasure. I think a very limited amount of people would pay to visit The Guardian’s website, or to play a simple online game. However, package it into an easily navigated app on your mobile device and it’s a completely different story.

The question is – will this development change the way we use our PCs as well? There are  a number of signs that this will be the case. HTML5 apps have already started to appear for mobile devices, which offer the experience of an App within your browser and therefore making the line between the two even more vague. The iPad is slowly erasing the line between the mobile device and your PC, using an app-focused interface. The upcoming Mac OS X Lion will give PC users access to the App Store; will the browser become only one of many Apps using the Internet?

BD Australia scoops top ADMA awards for Whiskas campaign

Earlier this year, BD Network opened in Melbourne and last week walked away with two awards in the Australian Direct Marketing Association 2010 awards (ADMA) for their Mars Petcare ‘Whiskas Pledge’ campaign. BD Network won Gold in the ‘Effectiveness: Retail & Packaged Goods’ category and then scooped the Lester Wunderman Effectiveness Pinnacle Award for ‘Best in Show for Effectiveness.’

The ‘Whiskas Pledge’ campaign centred around a core message affirming ‘Given the Choice cat’s Prefer Whiskas’ which was executed by cat owners pledging their love for Whiskas on their cats behalf on a dedicated website www.whiskas.com.au. Cat owners were rewarded for their pledge with two ‘Oh So….’ pouches and could create a profile for their cat to share why their cat loved Whiskas for a chance of Cat Fame and a lifetime supply of Whiskas. BD Network created and delivered all aspects of this integrated campaign including: TV, radio, press, outdoor, sampling, CRM, DM communications, digital, design, advertising and retail activation. This campaign has received over 330,000 pledges, 50,000 cat profiles have been created and the average site visit time is 5 minutes 35s. To date, this campaign has recorded the highest level of traffic to any Mars website.

Post Digital?

With many of our consumers growing up in the ‘digital age’ and running most of their everyday lives online, the term ‘digital’ had to start to mean something different to the world of marketing… and it certainly has!

Perhaps the best indication that the marketing business has finally embraced the spirit of the digital age is that it’s doing a lot of work that’s not so… “Digital.” Now I know that this sounds like a bizarre statement, but I will explain.

Agencies and brands are now harnessing the digital mind-set. They’ve taken the shareable, ongoing, interactive, participatory nature of digital and created brand experiences that matter to people in their real, everyday lives.

This is not to suggest that digital doesn’t matter anymore, quite the opposite. Understanding digital strategy, design and technology are not steps that can ever be skipped. The point is that digital underlies everything we do now.

Just look at some of the most compelling brand ideas of the last decade. These have had a digital heart but have manifested themselves in meaningful ways in people’s lives—see Nike+

Nikeplus Experience

and Fiat Eco Drive.

Fiat Eco Drive

Those seeking further reassurance we are in the post-digital era need look no further than arguably two of the best digital campaigns (check the awards) of late: Nike Chalkbot,

Chalkbot

and VW Fun Theory.

Piano Stairs

Bottle Bank Arcade

Both shining examples of digital thinking brought to life in the real world.

Whichever way you look at it, it seems the idea that digital has transcended something experienced from beginning to end via a keyboard and on a screen has finally gripped the mainstream brand world. And I for one am extremely excited about the possibilities this brings to the table.

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